HEAD OF OPERATIONS

Dundalk Golf Club is currently in the process of developing new governance structures and requires a Head of Operations to oversee its day to day management and development.

THE ROLE

The Head of Operations will lead the staff of Dundalk Golf Club in providing a top quality service to members and visitors, and drive the future development of one of Ireland’s top golf clubs. Reporting to the Chairperson of Council, the successful applicant will have overall responsibility for all aspects of the day to day management, development and promotion of the course, facilities and Club. This is a challenging full-time position and will require previous experience of strategic, financial and operational management. Course management and new business development will be a key focus for the person appointed. The nature of the role will require flexibility and the working hours will vary due to the demands of the golfing environment. Previous experience of working in a similar role within the golf industry would be an advantage but is not essential. Remuneration will reflect the importance of the role; the high level of professional service demanded by the Club, its members and visitors; as well as the qualifications and experience of the successful candidate.

THE PERSON

Educated to degree level or holding a recognised golf industry qualification, candidates for this position should have a proven track record of management success, preferably gained in a golfing environment. Candidates should be familiar with both course management and general club administration and be able to demonstrate their ability to deliver growth, manage and motivate employees and oversee effective budgetary management. They should have a clear vision and desire to deliver a first class service to members and visitors on a daily basis. Excellent marketing, communication and interpersonal skills will also be required to promote the club both internally and externally. Strong IT skills and a problem-solving approach will be expected.

RESPONSIBILITIES

The responsibilities of the Head of Operations will include:

• General administration of all matters relating to the club.

• Responsibility for management of all full-time and part-time staff.

• Implementation of the operations budget prepared by the club treasurer.

• Implementation of Club Maintenance Plan.

• Implementation of Club’s Course Plan.

• Ensuring Health and Safety standards are adhered to across the club.

• Ensuring all club facilities are presented to a high standard.

• Implementation of Club Marketing Plan to raise the profile of the club nationally and internationally and attract visitors and societies to the club.

• Devising additional sources of revenue to ensure the long-term viability of the Club.

• Handling members’ queries and requests as they arise.

• Ensuring a front of house service is provided to visitors & societies when they arrive.

• Managing the relationship between the Club and holder of the restaurant franchise.

• Reporting to the Chairperson of Council on a weekly basis.

• Reporting to Council on a monthly basis.

• Chairing weekly management meetings with the club management team.

• Ensuring the policies of Council are implemented.

• Acting as liaison between Staff and Council and its various sub-committees.

• Providing support to Council and sub-committees as required.

Note: This job description is neither definitive nor restrictive and it may be modified to meet changing needs. Equally you may be required to carry out tasks not listed on your job description.

HOW TO APPLY

Applicants should, in the first instance, forward a letter of application and a CV by email to manager@dundalkgolfclub.ie. The subject line should be marked “Head of Operations Application”. The closing date for receipt of applications is Friday, August 9, 2019.